Privacy Policy

At Shark Lagoon, the privacy and security of your personal information are of utmost importance to us. This Privacy Policy explains how we collect, use, and protect the data that you provide when using our website and services. We are committed to ensuring that your privacy is always respected and maintained.

1. Information We Collect

We collect personal information that you voluntarily provide when you contact us, subscribe to our newsletter, or engage with our services. The types of personal data we may collect include your name, email address, phone number, and any information you choose to share with us through forms or other communications.

In addition to personal data, we also collect non-personal information through automated means, such as cookies, which help us enhance your user experience on our website. This data may include your IP address, browser type, operating system, and the pages you visit on our website.

2. How We Use Your Information

Your personal information is used to respond to your inquiries, provide updates on Shark Lagoon events, and send you important information regarding our conservation efforts and shows. We may also use the information to improve our website, personalize your experience, and analyze visitor behavior to ensure we offer the best possible service.

We will never sell or share your personal information with third parties for marketing purposes. However, we may share your information with trusted partners who assist us in operating our website and delivering services, provided they agree to keep your information confidential and secure.

3. Data Security

We take the security of your personal data very seriously. Shark Lagoon implements a variety of security measures, including encryption and access control, to protect your information from unauthorized access, alteration, or disclosure. While we strive to protect your data, please note that no method of transmission over the internet is 100% secure. We recommend that you take appropriate measures to safeguard your personal data as well.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your device and help us understand how you interact with our website. We use cookies for analytics, performance tracking, and personalization. You have the option to disable cookies through your browser settings, but doing so may limit some functionality on our website.

5. Your Rights

You have the right to access, update, or delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us at [email protected]. We will respond to your request promptly and ensure that your data is handled in accordance with applicable laws.

6. Third-Party Links

Shark Lagoon's website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any external sites you visit to understand how your personal data is being handled.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you of any significant changes via email. Your continued use of our website after the policy changes take effect indicates your acceptance of the revised terms.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at [email protected]. We value your feedback and are committed to addressing any concerns you may have about your privacy and security.

Thank you for trusting Shark Lagoon with your personal information. We are dedicated to protecting your privacy while providing you with an unforgettable experience at our aquarium.